Privacy Policy

Clearpoint Global LLC ("Clearpoint," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website and services, how we use it, and the choices you have. By using this website or contacting us, you agree to the practices described below.

1. Information We Collect

We collect only what we need to respond to inquiries and conduct business:

• Information you provide — such as your name, company, email address, phone/WhatsApp number, role, product interest, shipment details, and anything you include in a form or message.
• Automatically collected information — basic technical data such as IP address, browser type, and pages visited, gathered through standard web logs and any analytics we use.

2. How We Use Your Information

• To respond to inquiries, prepare quotes, and coordinate brokerage and logistics services.
• To send you resources you request, such as our export compliance checklist.
• To communicate about deals, shipments, documentation, and account matters.
• To operate, secure, and improve our website and services.
• To comply with legal, regulatory, customs, and record-keeping obligations.

3. How We Share Information

We do not sell your personal information. We share it only as necessary to deliver our services or meet legal obligations — for example, with carriers, customs brokers, warehouses, payment processors, and government authorities involved in a shipment, or with service providers who support our website. These parties are expected to protect your information and use it only for the purpose provided.

4. Data Retention

We retain information for as long as needed to provide services, maintain business and transaction records, and satisfy legal or regulatory requirements, after which it is deleted or anonymized.

5. Your Choices & Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing emails at any time. Depending on your location (including the EU/EEA under the GDPR and California under the CCPA), you may have additional rights. To make a request, contact us using the details below.

6. International Transfers

Because we broker and move goods between the United States and Europe, your information may be processed in countries other than your own, including the United States. We take reasonable steps to protect it consistent with this policy and applicable law.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Cookies

Our website may use essential cookies and, where applicable, analytics cookies. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this policy from time to time. The "last updated" date above reflects the most recent version.

10. Contact Us

Clearpoint Global LLC
Calabasas, California, USA
Email: contact@clearpoint-global.com
Phone / WhatsApp: +1 213-800-4939